Overview

❖ Helicopter flying from Dehradun to Kedarnath ji & Badrinath ji, & back.
❖ One night halt at Dehradun on your date of arrival – dinner & breakfast included.
❖ 01 Night’s Stay with all meals at both Sersi & Badrinath.
❖ Local sight-seeing at both dhams.
❖ Shri Kedarnath ji helicopter shuttle services: Sersi – Kedar – Sersi.
❖ VIP Darshans (as per the Government’s orders).
❖ Airport & hotel transfers at Dehradun.
❖ Local transportation and support at both the dhams.
❖ Taxes & other government levy.

Our team can arrange any extra inclusion that you may want on your tour, such as:
Air tickets, Haridwar or Rishikesh visit, hotel bookings for extra night halt, Special pujas, etc.
Confirmation against the same must be given in advance.

• VIP Darshans are subject to the orders issued by the temple authorities and State government.
• In view of our helicopters’ weight-carrying capacity, Himalayan Heli reserves the right to
shuffle passengers between helicopters to manage the right weight for safe flying in
the hills. Therefore, passengers travelling together may not be accommodated in the same
helicopter flight.
• FIXED FLIGHT TIMINGS: This is a Daily Fixed Departure Helicopter tour, and departure
timings of each destination is fixed. Therefore, passengers must ensure they report as per
the scheduled ETDs. However, Himalayan Heli reserves the right to change/postpone the
timings of flying one day prior, subject to weather/force majeure reasons.
• REPORTING TIME at Sahastradhara Helidrome: Reporting time will be confirmed by our
Dehradun team, in the evening one day prior to the tour.
• Passengers must submit their correct weights at the time of booking. Submitting
incorrect weights may lead to passengers being debarred from boarding without any
refunds.
• BAGGAGE ALLOWANCE: Only one baggage weighing a maximum of 5 kgs is allowed per
passenger. It Is not permitted to carry suitcases or big travel bags in the helicopter;
therefore, duffle bags will be provided by our team to all passengers on the day of arrival.
The 5 kg baggage limit must be maintained throughout the journey, and luggage weight
would be checked at all the Dhams. In case of excess baggage weight, a penalty of INR 500
per kg will be applied, and baggage will only be loaded subject to the aircraft’s weight
carrying capacity.
If the excess baggage exceeds permissible limits, it will be offloaded and not transported
further.
Passengers are advised to pack thoughtfully to avoid any inconvenience.
• Kedarnath shuttle service: Passengers will be ferried to Kedarnath ji in a shuttle services
flight. And it is likely that passengers travelling together may not be accommodated in a
same flight.
• Any sudden increase in taxes/levy by the State Government or the temple authorities, will
be borne by the passengers.
• If online yatra registration will be compulsory, then passengers will have to do the same on
their own prior to travel. In cases where the booking is made through a travel agency, the
agency will be responsible for completing the online registration on behalf of the
passengers.
• Comfortable clothing such as tracksuits or Kurtas are advised on the tour. As for shoes, one
should carry sports or trekking shoes.
• Himalayan Heli has its own crew at both the Dhams. For assistance, they will be with the
passengers always.
• Infants below 2 years (Max 12 kg weight) are accommodated free of charge. For verification
of age the child, ID proof/birth certificate of the child will be checked.
• In case an infant is on board, the weight of the infant will reduce the total permissible
weight of that respective group.
• Any donations, tips, pitthu, extra porter charges shall be borne by the passengers.
• Network connectivity at Badrinath is poor. BSNL & Jio are the main telecom services, that
work in these regions mostly.
• Airport transfer shall be provided on the arrival day or a maximum one day prior to the
arrival day same would be applicable for the drop at Dehradun Airport. Only one transfer
would be provided for each side. It could be Airport to hotel or Hotel to Hotel.
• TEMPLE TIMINGS: The opening and closing timings of the Dhams often change every
season. Our team carefully plans and schedules the flights for each group in accordance
with the temple timings to ensure a smooth and well-coordinated pilgrimage experience.
• Both the temples are located at a high altitude; therefore, passengers are advised to carry
medication after consulting their doctor before travelling. Also, they are advised to
carry warm clothing with them, because during evenings & nights, the temperature can
drop drastically.
• For the senior citizens and people with medical issues are hereby advised to kindly consult
a doctor and get medical check-up done before commencing the yatra. Medical check-up is
mainly required if a passenger has any medical ailment.

COVID TRAVEL GUIDELINES
COVID protocols must be adhered by the passengers as per the effective mandate of
the government. Without adhering to the government guidelines, boarding shall be
denied to thepassengers without refund.
• SEATING CAPACITY
The seating capacity of our helicopter is 06 passengers.
• HELICOPTER WEIGHT LIMITATION
Maximum weight weight capacity of the helicopter is 450 kg (excluding baggage weight).
Passengers are taken on board depending on the load and temperature conditions, and
the pilot’s call will be final. Hence, passengers are required to provide us with their exact
body weights at the time of booking.
Exceedance of helicopter weight carrying capacity will result in passengers getting
deboarded and cancelled for the Heli-tour without any refund.
• OVERWEIGHT CHARGES
Overweight charges are applicable @ INR 2,000/kg. This will be chargeable to passengers
weighing above 75 kg. But excess weight will only be calculated on the total excess weight
above the total permissible weight of all the group members combined, i.e., permissible
weight = 75 Kg x (No. of pax).
PENALTY ON SUBMISSION OF INCORRECT WEIGHT
If a discrepancy is found in a passenger’s declared weight at the time of weighing, a penalty
of INR 20,000 will be imposed, along with overweight charges as per the overweight criteria.
Passengers will be accepted onboard, subject to the aircraft’s permissible weight carrying
capacity.
Passengers are strictly advised to provide accurate weight details to avoid this penalty.
Please Note: While submitting the body weights, please keep in view that you submit
your final weight on the higher side, after adding extra weight of your clothes and
shoes.
• ARRIVAL DATE
Our Dodham 3N/4D Heli-tours are booked flying-date-wise (Day 2 of the tour).
Passengers must report to Dehradun one day prior to the flying date.
• BAD WEATHER & FORCE MAJEURE DISCLAIMER
Flying in hills is subject to bad weather, and many Force Majeure factors like delayed Air
Traffic Clearances/Permissions, VVIP movements, valley flying by Indian Air Force (NOTAM),
sudden occurrence of technical snag in aircraft, illness of flying crew or late reporting of the
passengers at the helipads, among others. Therefore, passengers must be prepared to face
any eventuality and inconvenience in case of such scenarios.
• AADHAR Card copies are to be shared by all Indian passengers, & passport in case of
foreign nationals.
• HOTELS:
➢ DEHRADUN : Aketa Hotel, or similar (MAP basis – Dinner & Breakfast).
➢ SERSI : Sersi Heights, or similar (AP basis – all meals)
➢ BADRINATH : Hotel Vijay Lords, or similar (AP basis – all meals)
– Hotels are subject to sudden change.
– Rooms are booked on double or triple sharing basis only.
– For a separate single occupancy room, it will be extra chargeable @ INR 35,000/person
(tax inclusive).
– Hotels at all the Dhams are non-star category. However, we have carefully selected the
most comfortable properties for our Heli-tours.
• We advise our passengers to keep one additional day at hand at the end of the tour,
over & above the 3N/4D period, to avoid missing their return flights in case they get stuck
at any of the destinations due to bad weather or force majeure reasons.
• ADD-ON SERVICES
Additional services which are not mentioned in our inclusions will be extra chargeable,
and thesame must be confirmed to us at the time of booking.
• ACCOMMODATION AT KEDARNATH TOP:
Accommodation at Kedarnath Top can be booked for the pilgrims on extra cost.
However, Himalayan Heli do not advise pilgrims to stay overnight at Kedarnath Top,
due to high altitude sickness and lack of basic facilities such as Hot water, Heater & and
medical assistance.
Price & availability – On Request
• MEDICAL EMERGENCIES
Himalayan Heli will not be liable for any medical emergency on the ground to the
passengers. Therefore, in your own interest, passengers are hereby advised to kindly
consult a doctor andget medical check-up done before commencing the yatra.
Medical check-up is mainly required if a passenger has any medical ailment or condition.
If Medical evacuation by Helicopter is needed, it will be chargeable @ INR 1,30,000/ + UCADA
royalty & landing charges + GST.
• CARRIAGE BY AIR ACT, 1972
The carriage is subject to Himalayan Heli Services regulations relating to the conditions of
Non- International Carriage (Passenger and Baggage) framed in accordance with The
Carriage by Air Act, 1972 and Notification regarding application of the carriage which is
non-international. Theliability of the company for damage sustained in the event of the
death or wounding of a passenger or any other bodily injury suffered by passenger or by
his registered baggage during the course of carriage by air will be governed by the
provisions of sections 4,5,6 and the rulescontained in the second Schedule of Carriage
by Air Act 1972 with certain exceptions, adaptations, modifications, etc as notified in the
Govt. of India, Ministry of Civil Aviation Notification and as amended from time to time.
• Himalayan Heli reserves the right to cancel passengers, who are unruly, abusive,
intoxicated, sick, mentally unfit or anyone else whom we deem to be unsafe to fly. No
refund shall be doneto such passenger(s).
• Our Heli-Tours are not available for the following VIP’s:
– Speaker Lok Sabha
– Dy. Chairperson Rajya Sabha
– Central Ministers of Cabinet Rank
– C J I Supreme Court
– Governors of State
– Chief Ministers of State
– State Ministers of Cabinet Rank
– SPG Protectees – Z category only.
• RESCHEDULING OF BOOKING
Rescheduling your booking to any future or prior travel date, will be done subject to
availability, and on payment of 10% of the total tour cost. This will be permitted only if
informed at least 28 days before arrival date. In case rescheduling is requested less than 28
days prior to the travel date, then the booking would be treated as cancelled, & and a fresh
booking will be given subject to availability, after the levy of applicable cancellation charges.
• PAYMENT TERMS:
o We accept payments via bank transfers, cheques, cash, UPI and card machine.
o The booking is to be done in advance with a deposit of 50% of the total amount.
Balance payment will be taken 28 days prior to the date of arrival at Dehradun.
o Passengers will not be permitted to board or commence the tour, unless full & final
payment of the tour has been done.
o Payments via credit/debit card machine will incur 3.5% extra charge.
o Payment via American Express / Foreign cards will incur 4.5% extra charge.
• CANCELLATIONS POLICY:
If passengers cancel their booking, following cancellation charges will be applicable –
o More than 28 days prior to travel date: 30% of total tour cost.
o Between 15 to 28 days prior to travel date: 50% of total tour cost.
o 14 – 08 days prior to travel date: 75% of total tour cost.
o 07 Days or less prior to travel date: No Refund
o No show: No Refund.
o After commencement of the tour: No Refund.
o FORCE MAJEURE & BAD WEATHER REFUNDS:
Basis of Refund:
▪ Tour Cost: The refundable amount of each uncovered Dham will be as mentioned below:
o Cancellation of Complete tour – Full refund, minus INR 30,000 toward the flight preparation &
ground arrangement charges.
o Only Badrinath ji – INR 5,00,000 (tax inclusive for 06 pax).
Ekdham Badrinath Dham Night halt tour will be chargeable to the passengers in case only Badri
Dham is covered.
o Only Kedarnath ji – INR 4,50,000 (tax inclusive for 06 pax).
Ekdham Kedarnath Dham Night halt tour will be chargeable to the passengers in case only Kedar
Dham is covered.
o Additional Services: The cost of additional services provided at any Dham during the tour will be
deducted over & above the refundable Tour Cost.
o Refund against an unutilized service will not be done.
▪ COVID-19 Lockdowns, or any National/State Emergency:
In case passengers test COVID positive before the travel, or the Yatra gets called-off by
the government, or any National or State emergency is imposed, there will be no
refunds applicable.
However, passengers will be provided a Credit Voucher by Himalayan Heli against the
advance paid, which will be valid for one year. It can be utilised against any of our
helicopter tours or charter services by the passengers or any of their friends/relatives.
BAD WEATHER & FORCE MAJEURE POLICIES:
▪ Where bad weather, technical snags, or any force majeure reason beyond Himalayan Heli
Services’ control results in the cancellation of the flight or delay, Himalayan Heli Services
will notbe liable in any way for the cancelled or delayed flight. However, refund will be
given to clients as per our refunds policy. Any kind of inconvenience caused because of
cancellation of flights is beyond the control of the operator. No compensation or
reimbursement for accommodation, transportation, meals, or any other extra travel
expenses done by the passengers shall be offered in the event of cancellation of a flight.
▪ In case tour departure does not take place from Dehradun on Day One due to above
reasons, tour will be considered as cancelled and refund as per our policies will be
made.
However, in case the passengers would like to consider taking the tour on the next
available date, a fresh booking can be made for the same. Our team will propose the
available options to the passengers. The balance/unutilized amount against previous
booking can be adjusted against the fresh booking. And any extra costs that would be
accruing, will have to be borne by the passengers.
▪ In case the tour departs from Dehradun as per schedule but gets disrupted, while the
tour is ongoing, our team will propose the possible revised itinerary within the
scheduled package duration, but without any extension of days.
▪ New Dodham passenger(s) scheduled for departure from Dehradun on any respective
travel date shall be our top priority.
▪ Any extension, proposed by the passengers, in the package will only be considered at
an extra cost and subject to operational viability.
▪ KEDARNATH BAD WEATHER DISCLAIMER:
Bad weather stops helicopter flying at Kedarnath which is highly common in the Kedar
valley. Due to this, passengers are at risk of getting stranded and spending the night at
Kedarnath top.
In such conditions our team will try to arrange rooms at the guests houses available at
Kedarnath top. These rooms will be booked on ad-hoc basis subject to availability, and
the accommodation charges will be borne directly by the guests. Additionally, no
refund for the pre-booked accommodation at Sersi will be applicable under such
circumstances. Also, please note that the guest houses at Kedarnath are very basic,
often lacking standard amenities like hot water, clean beds, and proper hygiene. And
unfortunately, due to extremely high demand of rooms, the cost of accommodation at
Kedarnath tends to be unfairly high compared to the quality of services offered. Guests
are advised to be prepared for such contingencies.
▪ Additional night halt charges will be payable by the passengers to hotels on direct
payment basis if they get stuck for additional nights due to bad weather/force majeure
reasons over and above the 2N/3D period.
▪ If passengers require extra helicopter flying at the end of their tour, the same will be
chargeable at INR 1,30,000/Hr + UCADA royalty & landing charges + GST.
▪ While the tour is ongoing, if any group demands to cancel their tour mid-way, the
arrangement of transportation will be done by Himalayan Heli, however, cost for the
same will be borne bythe passengers on direct payment basis.
• Any increase in government levies or taxes, after the confirmation of booking, will be
extra chargeable to the passengers. Payment against the same will have to be done
before the commencement of tour.
• DISPUTES
Disputes as to legality, interpretation, application or performance of service or any of its
termsand conditions shall be governed by the laws of Delhi Jurisdiction.
• Bookings will be taken, considering there is acceptance of the above-mentioned terms
& conditions by the party.